Contact MediQPro

Get in touch with our team for any inquiries or support about our queue-based EHR system

Get In Touch

Phone

General Inquiries & Support: 081 424 0000

Available during business hours

Email

info@mediqpro.co.za

support@mediqpro.co.za

Response Time

Email: Within 24 hours

Phone: During business hours

Business Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed
  • Emergency Support 24/7 via Email

Send Us a Message

Frequently Asked Questions

How do I get started with MediQPro?

Getting started is easy! Simply contact our sales team to schedule a demo. After the demo, we'll help you set up your account and provide training for your staff on our queue-based system.

Is MediQPro HIPAA compliant?

Yes, our system is fully HIPAA compliant. We implement strict security measures, encryption protocols, and regular audits to ensure the protection of patient health information.

What kind of support do you offer?

We offer 24/7 technical support via phone and email. We also provide regular training sessions, detailed documentation, and a dedicated account manager for enterprise clients.

Can MediQPro integrate with my existing systems?

Yes, our system is designed to integrate with various healthcare systems including laboratory information systems, pharmacy systems, and billing software. Contact us to discuss your specific integration needs.

How does the queue-based system improve patient flow?

Our intelligent queue system prioritizes patients based on urgency, optimizes staff allocation, reduces waiting times, and provides real-time updates to both patients and healthcare providers.